Orders
Orders and payment-link scope
Creating an order-linked checkout and sharing it with the order customer's conversation; current release and provider limits.
The public release record lists v0.2.0 as available by request. These notes are not a guarantee that every workflow or provider integration is enabled in your build. Check the release record and ask support to confirm version-specific setup.
Create the order
When an inquiry becomes a commitment, create the order from the conversation. It gets an ID, a status, and an audit trail. No more order-by-chat-scroll.
Quantity and item changes edit the same order, keeping history. Starting a fresh chat thread for a change is how orders get lost.
Payment-link status
The current QA source includes a Paystack checkout flow on an order: it calculates the remaining balance, creates the checkout, and lets an authorized team member copy it or add it to a conversation for that order's customer. This flow is not in accepted public release 0.2.0, and no live provider transaction has been accepted. Check the current release record before promising availability.
Treat this page as a scope note, not a procedure for collecting a live payment. Check the release notes or ask the Vendale team before relying on the end-to-end workflow.
Refunds
The permission catalogue includes an `orders.refund` capability, but that key alone does not confirm a complete desktop refund flow. Ask the Vendale team to confirm availability in the current release.
Next: request access to the desktop app or read the public changelog.