Help center

Clear guides, with the limits included.

These guides explain product workflows and setup boundaries. Some features are still in evaluation, so confirm what is included in the exact build before connecting channels or taking live customer traffic.

Current public record: v0.2.0, available by request. Check release-specific compatibility before installation.

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Getting started

Install and sign in for the first time

Getting the desktop app onto a Windows 10 or 11 machine and creating your workspace.

Read the guide

Channels

Connect your WhatsApp number

Attaching a WhatsApp Business number to your workspace so conversations flow into the shared inbox.

Read the guide

Daily use

Shared inbox: assignment and coverage

How a team shares one number without losing track of who owes whom a reply.

Read the guide

Orders

Orders and payment-link scope

Creating an order-linked checkout and sharing it with the order customer's conversation; current release and provider limits.

Read the guide

Broadcasts

Broadcasts and templates

Plan business-initiated messages, approved templates, and provider costs before a campaign.

Read the guide

Automations

Automations cookbook

The source trigger set, what the events represent, and three example recipes to verify against your build.

Read the guide

Trust

Roles and permissions

Built-in roles, per-action permission keys, and least privilege on day one.

Read the guide

Audit log and data trail

Which audit events the source records, and how backups differ from a customer data export.

Read the guide

Self-hosting

Self-hosting setup

Technical overview of the deployment kit; customer-hosted production use is not yet validated.

Read the guide

Didn't find it?

Send your question to the support team with the relevant release version and setup step. Do not include passwords or provider secrets.

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