About
Customer operations, connected around the way business happens.
Vendale is built by Arche Axon in Nairobi, Kenya. It brings customer conversations and day-to-day operations into one workspace, with the browser and Windows client available by request while the current release remains invite-only.
Company
Arche Axon
Based
Nairobi, Kenya
Product
Customer-operations CRM for browser and Windows
Current release
v0.2.0 · invite-only
Windows
Windows 10 / 11 · x64 · by request
Customer-hosted server
Ubuntu 24.04 LTS · private evaluation
Public installers
Not currently available
What we believe
Four principles, enforced in code.
People approve customer replies
Vendale's published release describes AI assistance as human-reviewed: customer replies remain drafts until a person approves them.
Show what is available
A capability in the code is not automatically part of a customer-ready release. We separate source progress from accepted release features and keep current availability visible.
Agree on data and hosting
Customer-hosted installation is available only for private evaluation at this stage; it has not been accepted on a customer production server. Confirm hosting, access, backup, retention, and exit terms before operational use.
Verify the release as a whole
We run automated checks and rehearse installation and recovery. The matched signed desktop and server release, customer-host acceptance, and full upgrade and rollback checks are still release gates.
Come build with us.
Tell us how your business runs; we will tell you honestly whether Vendale fits it yet.