Vendale engineering
Product overview
A clear overview of Vendale's customer, sales, commerce, support, and AI workspace.
The current public record lists v0.2.0 as available by request. Check the release record for version-specific availability and compatibility before following setup steps.
Maintained with the code · Download .md
Vendale is a customer operations workspace built by Arche Axon. It connects customer conversations with the records and follow-up work that help a team complete a sale and support the customer.
One connected workspace
The product brings together a shared inbox, customer records, sales follow-up, orders, inventory, and customer support. Role-based permissions control which areas and actions are available to each teammate.
Human-reviewed AI
Vendale's AI features assist with internal summaries, customer context, and reply drafts. AI-generated customer replies remain drafts: a person reviews and approves a message before it can be sent.
Deployment choices
Access is currently arranged with the Vendale team. Depending on the release and support agreement, a workspace may be evaluated on Vendale-managed infrastructure or prepared for a customer-hosted environment. Confirm current availability and compatibility before planning a production installation.
Current availability
Vendale is distributed by request. The latest release record identifies the current version and whether a public installer is available.
Practical guides live in the help center; release history in the changelog.